CURRENT RATES

Callout Fee: 

Freeztech Ltd charges a callout/arrival fee of £48  this includes the first half an hour of the engineers time on site.

This is often enough time for the engineers to diagnose faults and estimate full cost of repairs.

All charges are subject to 20% VAT

 

Engineer Rates:

Engineer £32.00 Per Hour (As above, if called out the first 30 minutes on site is included in the callout fee)

Jnr Engineer/Mate Rate: £24.00 Per Hour (Usually charged when 2 engineers are required on site)

 

Mileage Charge: £0.50 Per Mile

Travel Time: If an engineer needs to leave site to pick up parts from a supplier or the workshop mileage will

be charged at £0.50p per mile.

While we carry many spares on our vans it is not possible to carry everything that may be required, we have a lot of

stock in our workshop but on the odd occasion an engineer may have to travel to a supplier.

 

Out Of Hours Calls:

6.00pm-11.00pm weekdays and Saturdays:

Callout Fee 1.5 x and 1.5 x Hourly rate applies

(Callout Fee is charged at £72 + hourly rate  at £48 )

11.00pm-6.00am, Sundays & Bank Holidays:

Callout Fee 2 x and 2 x Hourly rate applies

(Callout Fee is charged at £96 + hourly rate  at £64 )

All charges are subject to 20% VAT

 

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